S 3170 ยท Stuck On Hold Act
Committee on Veterans' Affairs. Hearings held.
- Introduced
- Nov 10, 2025
- Latest action
- Apr 29, 2026
- Sponsor
- Sen. John Kennedy [R-LA]
- Policy area
- Armed Forces and National Security
- Cosponsors
- 1
Summary
Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.
Recent actions
- Nov 10, 2025 Read twice and referred to the Committee on Veterans' Affairs.
- Nov 10, 2025 Introduced in Senate
Votes
No recorded votes are available for this bill.